Consultis discovers VCG's WebPAS WorldLink increases candidate applications and employee productivity

Consultis, a Boca Raton, FL-based recruiting firm, places candidates in contract and full time positions in both IT and Finance. Originally, Consultis used several software packages -- including contact management and search and retrieval systems. However, different software packages meant that getting needed information for recruiters, candidates and clients was difficult, inefficient, and time-consuming. What's more, there was no means to integrate these dissimilar systems into a Web site portal to enable e-business communication with both candidates and clients.

In the competitive recruiting environment, they knew they had to make a change to their applicant tracking software to increase their productivity and business. So in 2001, Consultis consolidated their multiple solutions into one by choosing VCG's WebPAS recruiting software.

Functionality and productivity improvements help 'raise the bar'

Eric Gutmann, Manager of Information Systems for Consultis, states "WebPAS had all the additional functionality we were looking for in one centralized database. It enables us to track internal employee's productivity, as well as contractors and clients."

WebPAS's powerful and efficient recruiting functionality helped Consultis to raise the bar within their offices and provide their clients and candidates superior customer service. WebPAS mirrors the natural workflow of the recruiting business, reducing the time recruiters spent to perform administrative tasks so they could focus on revenue-generating recruiting tasks.

Jamie Delsing, Director of Marketing for Consultis agrees, "Previous software packages had none of the depth of the WebPAS product. Productivity was not accurately measured with our legacy software. WebPAS accurately measures productivity as well as the benchmarking of our business processes."

Thorough training and support made it easy for new users.

To learn what WebPAS recruiting software could do for their business and apply it effectively, Consultis went through "train-the-trainer" sessions at their corporate headquarters. These participants then trained all users in a two-day "hands-on" training class.

"Our training with VCG on WebPAS was extraordinary. If our trainer didn't know the answer to a particular question, he immediately found out for us. We implemented a similar process when we trained our own people," Delsing said.

Gutmann added, "People that work for us come from different industries, but they all like WebPAS and find it very powerful. After the two-day course, our employees can't wait to jump into the database."

Integrated Web site recruiting module drives high-quality candidate applications and communication.

With productivity improved, Consultis added WebPAS WorldLink to their VCG software package in 2002. The WebPAS WorldLink recruiting software module integrates many core functions of WebPAS with a staffing firm's Web site in real-time. It combines an online job board and client and candidate Web portals enabling Consultis to more effectively manage and communicate business information.

"From a marketing perspective, it dramatically increased our exposure as a company and our Web presence. Instead of our internal employees manually entering resume or profile information, they click 'populate' on the job order and it's out there," says Delsing.

"Since implementing WebPAS WorldLink, we have had about 13,000 candidates register annually through our Web site. Of these we placed about 450 candidates in various positions annually. We expect this number to grow," says Gutmann. Also, because WebPAS WorldLink is based on easily customizable Microsoft.NET technology, Consultis has also been able to modify WebPAS WorldLink to meet their business needs.

This functionality enables candidates to easily post their resume and profiles as well as update them. The net result is that Consultis recruiters have to perform less data entry making their jobs easier and enabling them to focus on recruiting.

Delsing states, "when dealing with IT candidates, they would much rather update their own information on our site as it gives them a sense of influence over what types of positions they will be considered for."

Delsing plans on extending their success with candidates to customers, saying that, "Consultis will push the WebPAS WorldLink module to our clients in the latter half of the year (2005) so that they can place orders, review order statuses and set up their own search agent generally enable us to build strong interactive relationships with them."

Industry veterans, Delsing and Gutmann understand that the administrative requirements of the recruiting business place a heavy, non-revenue-generating load on recruiters. By harnessing the power of the WebPAS and WebPAS WorldLink applicant tracking system, Consultis employees are able to focus significantly more time on recruiting activities.

And as Delsing states, "Time is money."

Key recruiting functions improve communications and relationships.

One function that new recruiters were impressed by when joining Consultis is the mass outbounding feature within the WebPAS recruiting software. Consultis recruiters use the mail merge functionality within WebPAS to create, customize and personalize letters and emails to candidates and clients. The feeling is a much more personal one, a message that Consultis wants to stress to build relationships with recipients.

"We are in the people business," says Delsing.

Business goals and recruiting technology in step with the future.

In business since 1984, it's easy to see why Consultis has solidified its position as a top recruiting business.

Delsing states, "A major business goal for this year is to expand our services into the financial placement arena. We are currently beta testing our business model at our corporate headquarters."

Consultis plans on expanding its services to include corporate finance and accounting placement within all their nine offices. Delsing and Gutmann are confident that they will be successful with expanding their new financial placement business model into their offices throughout the country. Due to the requirements enacted in the Sarbanes-Oxley Act of 2002, Delsing looks to the future and states, "that IT and financial placements are a perfect mix."

"There has been a surge in our business since the economy started coming out of the recession," Delsing states. "Companies are looking at new ways of hiring such as flex staffing and contract work. With WebPAS we have the recruiting software technology in place to handle the expansion of our business with ease."

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